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Frequent Questions
How do I know if my items are in stock?
If the item shows it's available, it should be in stock.
What if the items I ordered are backordered or unavailable?
If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will my order ship?
Orders with in stock inventory will be fulfilled within 5-7 business days (excluding holidays). Larger freight items may take additional time. You will receive tracking as soon as it's been shipped.
How do I check the status of my order?
Please visit our "Track Your Order" page.
Can I cancel my order?
We offer a 24-hour grace period for order cancellations as long as your order has not shipped.
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